Refund and Return Policy – TTK4US LLC

At TTK4US LLC, we want you to love every purchase you make with us. However, we understand that sometimes things don’t work out as planned. That’s why we’ve created a straightforward and customer-friendly refund and return policy to ensure your shopping experience is as seamless as possible.

Our Policy

We accept returns and exchanges for most items within 30 days of the delivery date, provided the items are in their original condition—unworn, unwashed, and with all tags attached. Please note that certain items, such as final sale products, may not be eligible for return or exchange.

How to Initiate a Return or Exchange

  1. Contact Us:
    To start a return or exchange, please email us at ttk4us@dakozone.com or call 1 (940) 281-8158. Include your order number and the reason for the return or exchange.
  2. Pack Your Item:
    Securely pack the item in its original packaging, including all tags and labels. If the original packaging is unavailable, please use a suitable alternative to ensure the item is protected during transit.
  3. Ship Your Return:
    Send the item to the following address:
    TTK4US LLC
    5900 Balcones Dr #24122
    Austin, TX 78731

    We recommend using a trackable shipping method, as you are responsible for the item until it reaches us.

Refund Process

  • Once we receive and inspect your returned item, we’ll process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method used during purchase. Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.
  • Shipping costs are non-refundable, except in cases where the return is due to an error on our part (e.g., wrong item shipped or defective product).

Exchange Process

  • If you’d like to exchange an item for a different size or color, please indicate this when you contact us. Exchanges are subject to product availability.
  • Once we receive your returned item, we’ll ship the replacement as soon as possible.

Conditions for Returns and Exchanges

To be eligible for a return or exchange, your item must meet the following conditions:

  • It must be in its original, unworn, and unwashed condition.
  • All tags and labels must be attached.
  • It must be returned within 30 days of the delivery date.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at ttk4us@dakozone.com or call 1 (940) 281-8158. We’ll work with you to resolve the issue as quickly as possible, whether that means sending a replacement or issuing a refund.

Final Sale Items

Please note that items marked as “Final Sale” are not eligible for returns, exchanges, or refunds.

Questions?

If you have any questions about our Refund and Return Policy, don’t hesitate to reach out. Our friendly customer support team is here to help!

At TTK4US LLC, we’re committed to making your shopping experience exceptional. Thank you for trusting us with your style needs!

TTK4US LLC – Where Fashion Meets Confidence.